We automate the repetitive work your team does by hand

Callease AI — AI voice agents, built by Smeron.
Callease AI — AI voice agents. The full write-up is linked in the proof section below.

Every business runs on work nobody should be doing: copying between systems, chasing the same information, filling in the same forms. If a person can explain the rules in ten minutes, we can build software that does it. Custom, priced to the job, and yours afterwards.

What you end up with

  • Work that used to need a person now runs unattended
  • Answers in seconds from data that took a day to assemble
  • Models and prompts you own, on infrastructure you control
  • A documented handover, so your team can extend it without us

Start here

The short answer

Smeron builds custom AI software that takes repetitive manual work off a B2B team: copying data between systems, reading and routing inbound email, drafting quotes and reports, chasing information, and answering the same phone calls. There are two ways to start. If you do not yet know where AI fits, the first call is a mapping session — we walk through how work actually moves through your systems and send back a ranked shortlist of what is worth automating and what is not, which you keep either way. If you can already name the task, we skip discovery and go straight to a written scope with one fixed price and one fixed date. Everything ships on the client's own cloud accounts with 100% of the intellectual property handed over.

Two ways in

You do not have to arrive knowing what to automate. Open the one that sounds like you.

We map it with you on the first call

Almost every operation has three or four automatable jobs nobody has written down, because each one is somebody's normal Tuesday.

  1. One call through the real flow: which systems, which handoffs, who re-keys what into where
  2. We shortlist the jobs whose rules a person could explain in ten minutes
  3. Each one ranked by the hours it takes back against what it costs to build

You end up with: A written shortlist you keep either way, including the jobs we think are not worth automating yet.

What we take off your team

The jobs we are asked for most. Recognise one and you are on route 02; recognise none and route 01 is the one that finds yours.

  • Re-typing data between systems

    Order details from an email into the ERP, leads from a form into the CRM, invoices from a PDF into accounting. Read, validated, written, logged — with anything ambiguous held for a person rather than guessed at.

  • Inbox triage and routing

    Inbound mail read, classified and sent to the right person or queue, with the account history already attached. The reply is drafted; a human presses send.

  • Quoting and proposals

    Requirements pulled out of a request, priced against your own rules and rate card, and returned as a draft quote in minutes rather than the next working day.

  • Reports somebody rebuilds every week

    The spreadsheet that gets assembled from four systems every Monday morning, built once as a pipeline that runs itself and flags what changed.

  • Chasing information

    Missing documents, unsigned forms, overdue updates. Followed up on a schedule, escalated when they are not answered, and closed off when they are.

  • The phone line

    Calls answered, qualified and routed by an AI voice agent that survives a real phone line — interruptions, accents and hold music included.

Not on the list? It almost certainly still applies. This is six examples rather than a menu, and the first call is where we say whether a job is worth automating, including when it is not.

What you get

Every item below is scoped, priced and dated before the build starts.

  • AI voice agents

    Human-sounding agents that answer, qualify and route live calls. Built to survive a real phone line — interruptions, accents, hold music and all.

  • LLM integrations

    Language models wired into the CRM, the ticket queue and the document store you already run, with retrieval over your own content rather than a public index.

  • Decision automation

    The repeated judgement calls — scoring, routing, triage, approvals — encoded, logged and reviewable, with a human in the loop wherever a wrong answer costs money.

  • Predictive analytics

    Demand forecasting, churn signals and pipeline projections, built on the data you already hold and shown where the decision gets made rather than in a monthly deck.

  • Research and reporting automation

    Multi-step agent pipelines that gather, verify and write up what an analyst would spend a day on, with every claim traceable to its source.

  • Evaluation and guardrails

    A test set, a scoring harness and refusal paths, so you can tell whether a prompt change made the system better or just different.

Stack

  • Python
  • FastAPI
  • OpenAI
  • LLM orchestration
  • Vector search
  • Next.js
  • TypeScript
  • Node.js
  • Supabase
  • PostgreSQL
  • AWS
  • GCP

Who this is for

And who it is not for. Both halves are worth reading before booking anything.

A good fit when

  • You have a workflow that eats hours every week and follows rules a person could explain in ten minutes.
  • You already hold the data the model would need — tickets, transcripts, documents, historical decisions.
  • Someone senior on your side can say what a correct answer looks like, because that is what an evaluation set is made of.
  • You want it running on your own cloud accounts rather than inside somebody's platform.

Not a good fit when

  • You want AI in the product because investors or competitors have it. There is no workflow to point at, and the build will not survive contact with a budget review.
  • The data that would make it work is locked in a system nobody will give access to. That is a procurement problem and no amount of engineering fixes it.
  • A wrong answer is catastrophic and there is no appetite for a human in the loop. Some decisions should not be automated, and we will say so on the call.
  • You need it live in three weeks. Scoping alone is two, and a rushed evaluation harness is worse than none.

How the engagement runs

The same three phases on every engagement. What changes is the work inside them.

  1. Scope and architecture

    Two weeks. We find the one workflow where AI pays for itself first, write the scope with a price and a date on it, and design the data path before anyone writes a prompt.

  2. Build and deploy

    Senior engineers only, shipping to your cloud accounts from week one. You see working software on a staging URL, not a status report.

  3. Measure and scale

    The evaluation harness tells us what to tune. Once the first workflow holds, the second one costs a fraction of the first because the plumbing is already there.

What it costs

There is no price list and no tier to squeeze your idea into. Describe what you want the software to do and we come back with one number and one date.

If you can think it, we can build it.

  • Custom AI build

    Priced to the idea

    Any workflow, any integration. Scoped in days, not months, and quoted as one fixed number.

    • A scoping call and a written scope inside a week
    • One fixed price and one fixed delivery date
    • Senior engineers only — no juniors billed as seniors
    • Built on your cloud accounts from the first deploy
    • Evaluation harness so changes can be measured, not guessed
    • 100% of the IP, handed over documented

    Most first builds are one workflow. Start with the one that pays for itself.

  • Monthly AI pod

    Month to month

    For a roadmap of AI work rather than a single build. The same senior team, continuing after the first workflow ships.

    • A dedicated team, not a ticket queue
    • Scale up or down on a month's notice
    • Everything built so far stays yours

What moves the number

  1. How many systems it has to integrate with. This is almost always the largest line, and it has nothing to do with the AI.
  2. Whether the data is already accessible, or has to be extracted, cleaned and kept in sync.
  3. How much a wrong answer costs, which sets how much evaluation and human-in-the-loop review the build needs.
  4. Live voice or asynchronous text. A real phone line has a latency budget and an interruption model that a chat interface does not.

Custom build vs an off-the-shelf AI platform

If your process is standard and your volume is modest, buy the platform — it will be live next week and cost less. This compares the two honestly at the point where that stops being true.

Custom build vs an off-the-shelf AI platform. If your process is standard and your volume is modest, buy the platform — it will be live next week and cost less. This compares the two honestly at the point where that stops being true.
Compared onCustom buildOff-the-shelf platform
Time to liveWeeks. Two of them are scoping before anything is built.Days. This is the platform's real advantage and it is a large one.
Fit to your processBuilt around the workflow you actually run.You adapt the workflow to the product's assumptions.
Cost shapeOne-off build, then usage-based running costs on your own accounts.Per-seat or per-minute licence, forever, rising with volume.
Integration depthTalks directly to your CRM, ticket queue and database.Whatever the connector catalogue supports, at the depth it supports it.
OwnershipCode, prompts and evaluation sets are yours. No licence in the way of your data.You own your data. The system that acts on it is theirs.
When it is the right callVolume is high, the process is specific, or the integration is the point.Process is standard, volume is modest, and speed matters more than fit.

Work we have shipped

AI Software Development we have already built, with the full write-up on each.

Written in depth

Long-form engineering notes from ai software development we have shipped.

Questions we get asked

The ones that come up on every first call about this, answered here so the call does not have to.

The other three

Most engagements start with one of these and grow into a second.

Fifteen minutes, then a written scope with one number on it.

You talk to the people who would do the work, not an account manager. No deck.